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Slow Down and Fast Frequently Asked Questions

 

  1. What happens when I buy a password to view the film now?
  2. What sort of software do I need to watch your film?
  3. I placed an order and I can't find the e-mail with my password?
  4. I loved the movie and want to own it, can I buy a DVD?
  5. I have a question, who can I contact?
  6. Who is Blind Lyle Films?
  7. What is your return policy?
  8. Can I watch the film in fullscreen mode?
  9. Help, I've got an iPhone and flash doesn't work can I still use my iPhone?
  10. Can I send my password to all my friends?

 

 

 

What happens when I buy a password to watch the film now?

1. When you order and pay for your film, you will be e-mailed a unique 8 character password.

2. You will use your e-mail address that you used to place your order as your login and this password to allow you to see the film. Please note that your password is only good for 2 days.

3. You will be able to view in online immediately on your computer.

It is that easy!

 

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What sort of software to I need to watch the film?

In order to watch the film, you will need Adobe Flash Player. This is available for free on their website. If you were able to see the trailer, then you are all set and you won't need anything else.

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I placed an order and I can't find the e-mail with my password?

Our system is set up to automatically send you a personalized password associated with your e-mail address. Make sure you used a valid e-mail address (check for typos). Also check your junk mail or spam filter. If you still can't find your e-mail with your password you can e-mail us at the following address

passwordhelp at blindlylefilms dot com or call our parent company Byrd Designs at 828-628-0151. We will contact you as soon as possible.

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I loved the movie and I want to own it, can I buy a DVD?

Yes, you can. If you've already paid $3.99 to see the film online, we will sell you a DVD for only an additional $11.00 + shipping and handling. Visit this link and put in your e-mail address and password.

If you haven't bought a password then you can purchase the DVD for $14.99 here.

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I have a question. Whom can I contact?

You can e-mail us

sdaf at blindlylefilms dot com or call our parent company Byrd Designs at 828-628-0151.

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Who is Blind Lyle Films?

To learn more about Blind Lyle Films click here. And yes, Lyle is real and he is blind.

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What is your return policy?

Once you buy a password you can see the film and there isn't anything to return. If you order a DVD and for some reason it is defective, you may contact us at

sdaf at blindlylefilms dot com and we will send you another one.

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Can I watch the film in fullscreen mode?

Yes, Click on the button in the lower right hand corner of the film to view the film in fullscreen.

 

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Help, I've got an iPhone and flash doesn't work, can I still use my iPhone?

At this time we don't have a video that will play on the iPhone. Contact us at

sdaf at blindlylefilms dot com and we'll let you know when it is available.

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Can I send my password to all my friends?

No! When you buy a password, it is for you only! We love the fact that you want your friends to see the film. Click on this link and let them purchase a password for themselves. We are a small production company and we are only asking for four bucks. If you send them your password, you are stealing from a real person, not a multinational corporation. Then we won't be able to continue to make really cool films and then we will end up working for one of those huge corporations which means you won't have cool things to watch.

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